Agent chat support is unavailable, and phone and email support are limited due to COVID-19 health and safety considerations for our employees. Visit this page for help with common password, account, Mail, and subscription issues, or try searching our help articles. For Yahoo account and Mail help, you can also use our chat assistant.

Why do I need to keep my credit card information up-to-date?

Your credit card needs to be updated with current and accurate information per our Yahoo payment guidelines. Having an up-to-date payment method will ensure that you'll be charged for automatically renewing orders without any interruption in service.