Clearing the Security Breach Alert

If you're contacting us because you're unable to clear the security breach alert, click the X in the upper-right hand corner or press the escape key on your keyboard to clear the message. This should clear the alert and allow you to view your mail.

Overview of Basic Mail

Basic Mail lets you use a simple version of Yahoo Mail when you can’t use or don’t want the full-featured experience. You may be automatically switched based on your system preferences or you can choose to switch on your own.

Difference in Basic and Full-featured Mail

Basic Mail is a simplified version of Yahoo Mail and won't include any newly released features. It also won't include the following standard features:

  • Formatting toolbar
  • Photo Slideshow
  • Yahoo Messenger
  • Notepad
  • Themes
  • Gifs
  • Newsfeed
  • Filters

Reasons you'll see Basic Mail

Your computer or browser settings could make it difficult to use Full-featured Yahoo Mail. If your system doesn't meet these requirements, you'll be automatically switched to Basic Mail for better performance.

Switching between Basic and Full-featured Mail

Switch to Basic Yahoo Mail:

  1. Mouse over the Settings menu icon | select Settings
  2. Click Viewing email.
  3. By "Mail version" select Basic.
  4. Click Save.

Switch to Full-featured Yahoo Mail

  1. Click Switch to the newest Yahoo Mail in the upper-right corner.
  2. Clear your browser's cache.
  3. Restart the browser and return to Yahoo Mail.

 

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