Agent chat support is unavailable, and phone and email support are limited due to COVID-19 health and safety considerations for our employees. Visit this page for help with common password, account, Mail, and subscription issues, or try searching our help articles. For Yahoo account and Mail help, you can also use our chat assistant.

Secure your Yahoo account

Keep your information private and prevent unauthorized access to your account. Safe sign-in methods, up-to-date contact info, and good online habits help keep you secure and safe from scammers.

Use Account Key

Use Account Key for a more secure login that doesn't require a password.

Do this if you use a password

  • Use a strong password and change it regularly - Create a strong password to minimize the risk of unauthorized account access.
  • Add another level of security - Turn on two-step verification and get sent a security code when someone logs in from an unfamiliar device or location.

Always practice safe online habits

In addition to using our tools to protect your account, you play a critical role in keeping it secure.