Overview of Basic Mail

Basic Mail lets you use a simple version of Yahoo Mail when you can’t use or don’t want the full-featured experience. You may be automatically switched based on your system preferences or you can choose to switch on your own.

Difference in Basic and Full-featured Mail

Basic Mail is a simplified version of Yahoo Mail and won't include some of the more complex features, such as:

  • Drag and drop attachments or GIFs
  • Formatting toolbar
  • Photo Slideshows
  • Themes
  • Filters

Reasons you'll see Basic Mail

Your computer or browser settings could make it difficult to use Full-featured Yahoo Mail. If your system doesn't meet these requirements, you'll be automatically switched to Basic Mail for better performance.

  • Using an unsupported browser - Yahoo works best with updated and secure browsers.
  • JavaScript problems - JavaScript must be turned on to view Yahoo Mail.
  • Screen resolution - Yahoo is optimized for 1024X786 resolution.
  • Bandwidth - Using dial-up or a slow internet connection may cause errors loading the page.

Switching between Basic and Full-featured Mail

It's not currently possible to switch to Basic Mail from New Mail.

Switch to Basic Yahoo Mail from the classic version of Yahoo Mail:

  1. Mouse over the Settings menu icon | select Settings
  2. Click Viewing email.
  3. By "Mail version" select Basic.
  4. Click Save.

Switch to Full-featured Yahoo Mail:

  1. Click Switch to the newest Yahoo Mail in the upper-right corner.
  2. Clear your browser's cache.
  3. Restart the browser and return to Yahoo Mail.