Overview of Basic Mail

Basic Mail lets you use a simple version of Yahoo Mail when you can’t use or don’t want the full-featured experience. You may be automatically switched based on your system preferences or you can choose to switch on your own.

Reasons you'll see Basic Mail

Your computer or browser settings could make it difficult to use Full-featured Yahoo Mail. If your system doesn't meet these requirements, you'll be automatically switched to Basic Mail for better performance.

  • Using an unsupported browser - Yahoo works best with updated and secure browsers.
  • JavaScript problems - JavaScript must be turned on to view Yahoo Mail.
  • Screen resolution - Yahoo is optimized for 1024X786 resolution.
  • Bandwidth - Using dial-up or a slow internet connection may cause errors loading the page.

Difference in Basic and Full-featured Mail

Basic Mail is a simplified version of Yahoo Mail and won't include some of the more complex features, such as:

  • Drag and drop attachments or GIFs
  • Formatting toolbar
  • Photo Slideshows
  • Themes
  • Filters

Switch between Basic and Full-featured Mail

Switch to Basic Yahoo Mail

  1. Sign in to New Mail.
  2. Click the Settings icon Image of the Settings icon. | select More settings.
  3. Click Switch to Basic Mail.

Switch to Full-featured Yahoo Mail

  1. Click Switch to the newest Yahoo Mail in the upper-right corner.
  2. Clear your browser's cache.
  3. Restart the browser and return to Yahoo Mail.