Update my billing information

Most Yahoo Small Business customers can update their payment information from the Yahoo Wallet. If you're a Yahoo Store merchant (signed up prior to 09/2003), please see the "Yahoo Store merchants" section below.

To update payment information:

  1. Go to the Yahoo Wallet to view a list of your active services on the "Products and Services" tab.
  2. For the service for which you'd like to change or update the payment method, click on the current payment method (credit/debit card number or PayPal) under the Payment Method column.

    Note: Do not click the Payment Methods tab to update the payment method for a service. You can delete unused payment methods from the "Payment Methods" tab.

    Yahoo Wallet - Select Payment Method to Update
    Yahoo Wallet - Select Payment Method to Update

  3. Click the "Use A Different Payment Method" link.

    Note: Use the "Edit" link only if you are just updating the name or address and no other information has changed.

    Yahoo Wallet - Use Different Payment Method Link
    Yahoo Wallet - Use Different Payment Method Link

  4. Select a different payment method already in the Yahoo Wallet or add a new payment method.

    • To select a payment method already in the Yahoo Wallet:
      1. Click on the credit or debit card you want to change billing to from the list of cards available in the Yahoo Wallet.

        Yahoo Wallet - Select a Payment Method in the Wallet
        Yahoo Wallet - Select a Payment Method in the Wallet

      2. Enter the card number for the card you want to use in the "Verify Card Number" dialog box and click the Continue button.

        Yahoo Wallet - Verify Card Number Dialog Box
        Yahoo Wallet - Verify Card Number Dialog Box

    • To add a new payment method:

      1. Click the "Add a new payment method link" toward the bottom right of the Payment Methods page.

        Yahoo Wallet: Add a new payment method Link
        Yahoo Wallet: Add a new payment method Link

      2. If you are adding a new credit or debit card:

        • Credit card will be pre-selected as the default Payment Type. Fill in the credit card information and click the Continue button.

          Yahoo Wallet - New Credit/Debit Card Information Page
          Yahoo Wallet - New Credit/Debit Card Information Page

      3. If you are adding a PayPal account:

        • Select PayPal as the Payment Type.

          Yahoo Wallet - PayPal Payment Type Radio Button
          Yahoo Wallet - PayPal Payment Type Radio Button

        • A message will display indicating that you will be redirected to PayPal to continue the transaction. Click the Continue button and complete the steps indicated on the PayPal website.

          Yahoo Wallet - Pay With PayPal Continue Button
          Yahoo Wallet - Pay With PayPal Continue Button

Once you have updated the payment information for your service, any past due amount will bill to the new payment method and recurring billing will continue billing to the new payment method until the payment method is again updated or the service canceled. To update payment information for additional services, return to the Service Summary page at billing.yahoo.com and repeat the steps above.

Note: If your account is past due when the billing information is updated, we'll try to authorize the payment method for the full amount of the past-due invoice. If the transaction is authorized, your account will become active within one hour, and you should no longer see the online alerts in your account. If you continue to see alerts for more than an hour after updating your billing information, please contact customer care.

Yahoo Store merchants

To update your payment information:

  1. Sign in to your account.
  2. Go to the Store Manager.
  3. Click the "Account Info" link (see A figure 1).
  4. Figure 1: Store Manager with Account Info link
    Figure 1: Store Manager with Account Info link

  5. Enter information for the new credit card in the Payment section (see figure 2).

  6. Figure 2: Change Account Info page

  7. Click the "Change" button when finished.
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