Why is my domain pending?

If you just signed up for a plan, the domain may still be pending. Pending means that the domain is not yet active across the Internet (for a newly registered domain name) or that changes to the name server settings have not yet taken effect (if you are using a domain name registered elsewhere). The pending state occurs for all domain registrations and changes. A new domain can take up to 72 hours to propagate across the Internet.

The main effects of a pending domain are:

  • Web address: For a newly registered domain, visitors who try to go to the web address will get a "Page Not Found" error. If you are using a domain registered elsewhere, visitors may see the page or web site that is currently active, depending on the DNS settings at the domain registrar.

  • Email: Email cannot be sent or received until the domain is active. Any email messages sent to addresses at the domain name may not be delivered while your domain is pending. If you are using a domain registered through another company, email may be delivered to your registrar or previous email host until the domain becomes active. While the domain is still pending, you can still visit the Email Control Panel in the Yahoo Small Business account to edit your default address, set up a catch-all mailbox, and more.

  • Web hosting: Some functions, such as installing some advanced add-ons or publishing your site at your chosen web address will not be available while the domain is pending. However, we provide a temporary web address that will allow you to upload files and preview your site while you're waiting. You'll find this temporary web address on the Create and Update tab of the Web Hosting Control Panel.
  • Blog: While the domain is pending, you will not be able to use our tools to publish your blog at your domain. However, provide a temporary web address that will allow you to set up and preview your blog while you're waiting. You'll find this temporary web address on the Create and Update tab of the Web Hosting Control Panel. If you install a blog in a subdirectory of your site, your temporary web address will look something like this: http://p.hostingprod.com/@widgetdesigns.com/blog.

    If you activate your blog while your domain is pending, we'll display the temporary web address when activation is complete. We'll also redirect the management links in your Blog Manager to your temporary blog address so you can begin setting up your blog. As soon as your domain is active, we'll change these links so they no longer reference your temporary address; you'll also be able to publish, manage, and view your blog at your own domain.

We will notify you as soon as your domain has completed propagation and become active. Until then, you'll see a "Domain pending" message in your Business Control Panel. In the meantime, you can begin familiarizing yourself with your Yahoo plan features.

NOTE: If you are redelegating a domain registered with another company, and your domain is still pending after 72 hours, you may need to check with your registrar to make sure DNS information is set correctly. If you have waited more than 60 days to update your DNS, and your domain is still pending 72 hours after the update, you will need to contact Customer Support.

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