How can I clear my browser's cache?

Your browser's cache is located on your computer's hard drive, and therefore it is a good maintenance procedure to clear your browser's cache from time to time. This will reduce the possible occurrence of any sort of security problems as well as password or page-display errors.

For instructions on clearing your browser's cache, choose your browser below:

Microsoft Internet Explorer 9.x for Windows

  1. Select the gear icon on the top right of the Internet Explorer window.
  2. Select Internet Options from the pull-down menu.
  3. On the "General" tab, find the "Browsing History" section.
  4. Select the Delete button.
  5. In the "Delete Browsing History" window select the checkboxes for "Temporary Internet Files", "Cookies", and "History".
  6. Deselect all other checkboxes.
  7. Select the "Delete" button.
  8. When the files are finished deleting, select Apply then OK button.
  9. Close and restart browser.

Microsoft Internet Explorer 8.x for Windows

  1. Select Internet Options from the Tools pull-down menu from the right side of the browser window.
  2. On the "General" tab, find the "Browsing History" section.
  3. Select the Delete button.
  4. In the "Delete Browsing History" window select the checkboxes for "Temporary Internet Files", "Cookies", and "History".
  5. Deselect all other checkboxes.
  6. Click Delete.
  7. When the files are finished deleting, click Apply then OK.
  8. Close and restart browser.

Mozilla Firefox 7.x for Windows and Mac OSX

  1. Select Clear Recent History from the Tools pull-down menu. If you do not have a "Tools" menu, you can use Alt+T on your keyboard to display it.
  2. Select Everything in the Time Range To Clear pull-down menu.
  3. Using the downwards arrow, expand the "Details" section.
  4. Select checkboxes for "Browsing & Download History", "Cookies", and "Cache". Deselect and other checkboxes.
  5. Select Clear Now button.
  6. Close and restart browser.

Google Chrome 15.x for Windows and Mac OSX

  1. Select the wrench icon in the upper right corner of the Chrome browser window.
  2. Select Options from the pull-down menu.
  3. From the "Options" column on the left-hand side of the page, select Under the Hood.
  4. In "Privacy", select Clear browsing data....
  5. In the "Clear Browsing Data" window, select the beginning of time from the pull-down menu.
  6. Select checkboxes for "Clear browsing history", "Empty the cache", and "Delete cookies and site and plug-in data".
  7. Select Clear browsing data.
  8. Close and restart browser.

Safari 5.x for Mac OSX and Windows

  1. Select gear icon in upper right of Safari browser window.
  2. Select Display Menu Bar from the pull-down menu.
  3. Select Edit menu from top left of Safari browser window.
  4. Select Empty Cache from pull-down menu.
  5. Select Empty.
  6. Close and restart browser.

If you're running a browser other than those listed above and would like more information on how to clear your browser's cache, please refer to your browser's help files.

Pronounced CASH, is the memory your browser uses to temporarily store the files that you automatically request by visiting a web site.
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