Use your mobile phone number to reset your password

Using your mobile number is a fast and safe way to get back into your account.

Here's how it works

  1. Go to the Yahoo Password Helper.
  2. Select I have a problem with my password.
  3. Enter your Yahoo ID and the CAPTCHA code.
  4. Select the Send a text message to recovery option and click Next.
    -A text message [SMS] with a verification code will be sent to your mobile number.
  5. Enter that verification code in the The code sent to my mobile phone is box.
    Important:
    If you close the "The code sent to my mobile phone is" page, you'll need to generate another code by going through steps 1-4 again.
  6. Click Next.
  7. Create a new password.

  Didn't have a mobile number listed on your account? The Yahoo Password Helper will walk you through other options to recovery your password.

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