Filters in Yahoo Mail

You make the rules! Decide where your incoming emails are delivered with our Filters feature.


What are filters?

  • Filters automatically move new incoming messages to a folder of your choice instead of arriving in the Inbox.
  • You decide what folders incoming emails are delivered to.
  • Filters are useful for directing unwanted incoming emails to your Trash or Spam folder.

  Did you know? You can create up to 200 filters!

Using mail filters

+ Watch our help video

+ Accessing your filters

  1. Mouse over the Settings menu icon Small gear icon | select Settings.
  2. Click Filters.
    - Your Filters settings appear.

+ Creating a filter

Once you've accessed your Filters settings:

  1. Click Add.
  2. Enter a Filter Name.
  3. Enter the filter criteria:
    • Sender - The person who sent the email.
    • Recipient - Your email address.
    • Subject - Text held within the subject field of an email.
    • Email body - Text held within the body of an email.
  4. Select a folder to deliver the affected emails in.
    - You can also select New Folder to create a new one.
  5. Click Save.
  6. Click Save again to return to your emails.

New incoming messages that match your set criteria will now be delivered directly to your selected folder.

  Good to know: It's not possible to move emails that have already arrived in your account using filters.

+ Editing a filter

To change your existing filter settings, access your Filters, then:

  1. Click a filter from your list.
  2. Click Edit.
  3. Make your changes and click Save.
  4. Click Save again to return to your email.

+ Sorting filters

Order matters! 

  • Filters are prioritized from the top down. 
  • If two filters can apply to the same email, the top filter will be used.
  • Move filters up or down by selecting the filter and clicking the up or down arrow.

+ Deleting a filter

If you don't need a filter anymore, just delete it. Access your Filters, then:

  1. Click a filter from your list.
  2. Click Remove.
  3. Click Save to return to your email.

Advanced filtering tips

If you're having trouble filtering certain messages, check out these tips.

+ Multiple criteria

When you have more than one criteria to apply to a filter, consider the following:

  • A filter will use all of the rules you define to find mail to filter.
  • If you want to filter all messages that either contain criteria A or criteria B, create two separate filters.

+ Avoid empty filters

  Important: A filter is never empty or blank.

If you create a new filter and don't fill in anything, it's still a live filter. Yahoo Mail interprets an "empty" filter to mean:

If sender contains [an empty (null) character]
then deliver to: Inbox

If an "empty" filter is at the top of the list, all of your messages will be sent to your Inbox, bypassing any other filters you may have.

+ Avoid conflicting rules

If your incoming emails are being delivered to the wrong folder, there's generally a filter conflict.

  • Avoid using a negative criteria like "does not contain" combined with a positive criteria like "begins with."
  • Make sure there isn't a conflicting filter above a filter that isn't working.

+ POP access and filters

Consider the following if you use a POP mail client to access Yahoo Mail:

  • Mail clients using POP only download email from the Inbox and Spam folders.
  • Filters to other folders will prevent your mail client from downloading them.

 Important: Remove any filters that would prevent you from accessing the email you want in your external mail client.

 

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