Old account information appears in the Password Helper
Here's how it works
- If you recently changed your account recovery information, the option to use your original account information may still be available for a limited period of time.
- This feature allows you to regain access to your compromised account, if someone else changed your account recovery information.
For example, if you ever get a notification from us that your account information has changed and you did not change it, you can recover your password for a limited time by using your old account information in the Password Helper.