Fix Yahoo Mail sending and receiving problems with POP mail clients

If you're unable to send and/or receive your Yahoo Mail messages using your POP mail client, our steps will help get things working again.


Step 1: Enabling POP

 Important: Only messages from your Yahoo Mail's Inbox and Spam folders can be delivered to an external email client.

  1. Sign in to Yahoo Mail.
  2. Mouse over the Settings menu icon Gear Icon |select Settings.
    - The "Settings" window opens.
  3. To the right of "Yahoo Account," click Edit.
    - A window with additional account settings opens.
  4. To the right of "Access your Yahoo Mail elsewhere," select POP.
  5. Select your POP option from the drop-down menu:
    • Don't download spam email - Only delivers your Inbox messages, not your Spam folder.
    • Download spam with no special indicators - Delivers Inbox and Spam messages with no visible "Spam" indicator.
    • Download spam, but prefix the word "Spam" - Delivers Inbox and Spam messages. Spam messages contain "Spam" in the subject line.
  6. Click Save.

Step 2: Check the account settings in your email client

  1. In your email client, go to the account settings for your Yahoo Mail account.
    - If you need help with this step, please see the support site for your email client's distributor:
  2. Verify the settings required to set up Yahoo Mail in your email client.
    - Click your email client below for more info:

Step 3: Check your security software

  1. Temporarily disable any security software installed.
  2. Check your network equipment to see if it's blocking the Yahoo POP and SMTP servers or ports.
    - Try a different outgoing port.
  3. Ask your ISP or network administrator if the modem or software you are using has a firewall feature that may block the mail ports.

  Need help with these steps? You may need to contact your security software/network equipment manufacturer or Internet service provider for assistance.

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