Complaint Feedback Loop program

Yahoo Mail offers a free Complaint Feedback Loop program to help email senders minimize complaint rates. If you participate, Yahoo Mail forwards complaints from our users about emails sent from your organization.


Yahoo Mail Complaint Feedback Loop program goals

This program aims to help senders:

  • Understand what Yahoo Mail users think of their messages.
  • Take corrective action to minimize the complaints generated by their mailings.
  • Improve their sending reputation.

Eligibility to participate in Yahoo's Complaint Feedback Loop

To be eligible, email senders must:

Sign up

To enroll in the program, please visit our sign-up page.

Verification Email

Click on the URL in the verification email you'll receive once you've registered. You'll need to do this to complete the verification process, which is necessary to activate any domain for the feedback loop. You'll be given an option to receive the verification
email at either of these role addresses for your domain:

  • abuse@(your domain)
  • postmaster@(your domain)
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