Recovering a lost or forgotten password

Trouble logging into your Yahoo account? We can help you get back in.


The Yahoo Password Helper is easy. We’ll securely verify your identity, then send a link to your alternate email address to reset your password.

  • No alternate email address on file? We can send the link to your mobile phone or you can answer the security question you have on the account.
  • For your security, we don’t have access to passwords -- That’s why we can’t remind you of or verify your current or previous password.
  • We'll only reset your password once you've verified your identity.


  • Once your password is restored, go to your Yahoo Account Info page and make sure your personal information is up to date, including the contact information under "Choose how Yahoo contacts you."
  • For quick password recovery in the future, add your mobile phone number to your account now. 
  • Was this article helpful?

  • Yes
  • No

Still need help?