What is basic mail?
If you're unable to see all of Yahoo Mail's features, you're likely using basic mail--a version of Yahoo Mail that offers basic email functionality like reading and writing email.
Basic mail doesn't include these advanced features
- Font size or type options (formatting toolbar)
- Photo slideshow
To use these features, switch to the full featured version of Yahoo Mail.
Reasons you'll see basic mail
- You're using an unsupported browser, like Internet Explorer (IE) 6. Learn which browsers are supported by Yahoo Mail and the limitations when using IE 7 and/or IE 8 as your browser.
- Your screen resolution is too small. Learn about supported screen resolutions in Yahoo Mail.
- You're under 13 years of age. Learn why users under 13 see basic mail.
- You’ve switched to basic mail in your mail settings. See how to switch between basic and full featured Mail.
- You're using a low bandwidth connection, like dial-up.