Yahoo Account videos

This article gives you links to all our great Yahoo Account videos. Watch one--or watch them all--to learn more about protecting your Yahoo Account and troubleshooting common account issues.


Protecting your account

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Update your account recovery information
Want to make it easier to recover your account if you lose your password or get compromised? Learn how set up your account's recovery info and be sure to review it regularly.

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Change your password
One of the best things you can do to protect your Yahoo account is to change your password from time to time. It's easy to do, learn how in this quick video.

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Update your security questions and answers
Keeping a fresh set of security questions for your account is a great way to protect it. Watch this video and we'll show you how to keep them updated.

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Second sign-in verification and app passwords
Help keep access to your Yahoo account safe and secure by setting up second sign-in verification and app passwords. You'll learn how to do it from both your desktop and from mobile apps.

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Enable second sign-in verification
You can help protect your Yahoo account from being compromised by using second sign-in verification. We'll walk you through enabling this optional security tool.

Signing in to Yahoo

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Tips for entering CAPTCHA codes
If you're having problems viewing, reading, or entering the security (CAPTCHA) image - this video can help. Spammers and hackers use computer programs to pose as Yahoo account owners. CAPTCHA is a security feature we use to protect your account from them.

If you have problems...

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I forgot my password
You can reset your password and we'll show you how. This video takes you step-by-step through the password reset process.

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I forgot my Yahoo ID
Watch this video and we'll walk you through the ID recovery process. Once we confirm your identity, we'll provide you with your correct ID.

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I think someone else has accessed my Yahoo account
If you think someone else has accessed your account, this video shows you what to do to secure it again.

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Troubleshoot mobile sign-in issues
If you're having any mobile sign-in problems, this video shows you what to do. This video will help you if you use Yahoo's mobile web site to sign in from your smartphone to access Yahoo content and products.

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Troubleshoot browser-related issues
Learn troubleshooting for the most common browser-related problems people have when using Yahoo.

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Recover a deleted Yahoo account
Are you having problems reactivating or recovering a deleted Yahoo ID or Yahoo Mail account? Please watch this video for more information.
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