Problems uninstalling Yahoo Messenger from a PC

Describes troubleshooting steps if you are unable to uninstall Yahoo Messenger and are receiving a "Could not open install.log file" error message.


To troubleshoot issues with uninstalling Yahoo Messenger:

  1. Download and install Yahoo Messenger again to restore any corrupt or missing files.
    Note: Download time can take anywhere from 1 to 15 minutes. In addition, 100 MB of free disk space is required to install Yahoo Messenger.
  2. Once this process is complete, uninstall Yahoo Messenger again following the instructions for your operating system:
  • Was this article helpful?

  • Yes
  • No

Still need help?