Yahoo Messenger will be discontinued - After July 17, 2018 you will no longer be able to access Yahoo Messenger. Until the end of November 2018 you can download your messages and images to save to your computer or device

Fix problems with Yahoo not working properly

Get back to what you're doing by fixing an issue that's interrupting your Yahoo experience. Use these steps, starting with #1, then check if your problem is resolved before moving to the next step.

  1. Clear your browser's cache.
  2. Update your browser.
  3. Restart your computer.
  4. Make sure that JavaScript is enabled.
  5. Disable browser enhancements.
  6. Temporarily disable antivirus, antispyware, and firewall products.
  7. See if the Yahoo service works from another computer or mobile device.
  8. Reset your browser to default settings.