Fix problems with Yahoo Messenger

Here are the most common issues you may face in Yahoo Messenger and what you can do about them.

Before you read further...

Yahoo Messenger always works best on the latest browser or latest version.

Most common issues in Yahoo Messenger

Don't want to sign in with a phone number

If you prefer not to sign in with your mobile number, you can sign in with your Yahoo ID instead.

Forgot Yahoo ID or password

Read our help article about Yahoo account sign-in problems for help with getting back into your account.

Mobile app errors

Try to uninstall and reinstall Yahoo Messenger on your iPhone or Android phone.