Yahoo Messenger will be discontinued - After July 17, 2018 you will no longer be able to access Yahoo Messenger. Until the end of November 2018 you can download your messages and images to save to your computer or device

Fix problems with Yahoo Messenger

Here are the most common issues you may face in Yahoo Messenger and what you can do about them.

Before you read further...

Yahoo Messenger always works best on the latest browser or latest version.

Most common issues in Yahoo Messenger

Don't want to sign in with a phone number

If you prefer not to sign in with your mobile number, you can sign in with your Yahoo ID instead.

Forgot Yahoo ID or password

Read our help article about Yahoo account sign-in problems for help with getting back into your account.

Mobile app errors

Try to uninstall and reinstall Yahoo Messenger on your iPhone or Android phone.