Can't send email using POP mail client
If you can't send Yahoo Business Mail email from your POP mail client, try these steps.
Check your POP mail client settings
Make sure your email client is set up correctly.
Select your client from the list to view our recommended configuration:
- Microsoft Outlook 2010
- Microsoft Outlook 2007
- Microsoft Outlook 2002 (XP) and 2003
- Microsoft Outlook 98 and 2000
- Microsoft Outlook Express
- Microsoft Outlook Express for Macintosh
- Mozilla Thunderbird
- Eudora 5.1 and higher
- Netscape Mail: all versions
- IncrediMail Build 618 and higher
- Entourage 2001 and higher
- Mac Mail
Using a different email client? Consult your email program's help files for information about configuring SMTP settings. Use these settings as a reference.
Some ISPs (Internet Service Providers) require their subscribers to send email through the ISP's SMTP servers.
Is your ISP listed? Try replacing our SMTP server info with theirs.
|ISP||SMTP server settings|
|Earthlink / MindSpring||Visit their help page|
|AT&T||Visit their help page|
|Bell Sympatico||Visit their help page|
If your ISP is not listed above, please contact your ISP to see if it requires a different SMTP sever setting instead of Yahoo's.
Our outgoing mail settings require SSL, which uses port 465.
Your ISP may be blocking port 465. Try using port 587 as an alternative.
Consult the maker of your POP for help with changing your port settings.
If Norton is installed on your computer, you'll need to configure it to work with the POP client.
For help configuring Norton Antivirus, visit the Symantec website.
Additional things to consider
- Make sure you've entered your Business Mail email address as the "From" address.
- Review our sending limits to check if you're reaching the cap.
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