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Add an alternate email address or mobile number

It shouldn't be a hassle to sign in to your account if you ever forget your login information. Having an alternate email address or mobile number helps us quickly confirm your identity using a verification email or SMS message so you can get back into your account.

Add an alternate email address

  1. Sign in to your Account Information page.
  2. Under "Sign-In and Security," click Update password-reset info.
  3. Under "Email Address," click Add Another.
  4. Enter your alternate email address.
  5. Click Save.
    - A "Verification email sent" dialog box appears.
  6. Click Close.
  7. Click the verification link in the email sent to your alternate email address.
  8. Click Done.

Until you click the verification link emailed to your alternate email address, we can't use it to confirm your identity if you run into trouble. If you need more help, see our artilce about verifying your alternate email address.

Add a mobile number

  1. Sign in to your Account Information page.
  2. Under "Sign-In and Security," click Update password-reset info.
  3. Under "Phone Numbers," click Add Another.
  4. Enter your phone number.
  5. Click Save.
    - A "Verify Phone Number" dialog box appears.
  6. Enter the SMS verification code you were sent.
  7. Click Verify.
  8. Click Done.

Until you enter your SMS verification code, we can't use it to confirm your identity if you run into trouble. If you need more help, see our article about verifying your mobile number.

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