Agent chat support is unavailable, and phone and email support are limited due to COVID-19 health and safety considerations for our employees. Visit this page for help with common password, account, Mail, and subscription issues, or try searching our help articles. For Yahoo account and Mail help, you can also use our chat assistant.

Get help with an AT&T, Frontier, Rogers, BT, or Sky account

If you have a Yahoo Mail account through one of the Internet service providers (ISPs) mentioned above and need assistance with your Internet connection, your account, changing your password, or unlinking your Yahoo Account, your ISP can help.

AT&T accounts

Frontier accounts

Rogers accounts

BT accounts

  • Call them directly
    • From the UK: 0800 800 150
    • From outside the UK: +44 179 359 6931

    Call charges depend on the network and country you're calling from.

  • Go to their help site - BT Help Support

Sky accounts

Want to separate your accounts? Contact your ISP with your Internet user ID and ask them to unmerge or unlink your Internet and Yahoo accounts.