Agent support is limited due to COVID-19 health and safety considerations for our employees. Visit this page for help with common password, account, Mail, and subscription issues, or try searching our help articles. For Yahoo account and Mail help, you can also use our chat assistant.
Need help signing into your account? You can always reset your password for free by following these steps. If you've tried this and still can't sign in, talk to one of our live agents by phone anytime, 24/7. Sign up here.

Can I change my Yahoo ID and email address?

You can't change your Yahoo ID or email address, but you can create an email alias, an additional Yahoo email address available with your existing account. You're also welcome to sign up for a new Yahoo account at any time.