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Can't send or receive Yahoo email in a third-party app

If you get an error or are suddenly unable to send or receive email with Yahoo Mail in a third-party app that used to work, then there's probably an issue with your account.

Check if you can sign in with a web browser

Use a web browser and try to sign in to your Yahoo Mail account. If you're asked to change your password, update your account info, or you get an error, use the following resources to get back into your account.

Check if your account can send or receive emails

If you're able to sign in without issue, send yourself an email from the web interface.

  • If you get an error - search our help pages for that error to find the troubleshooting steps.
  • If you don't get an error - your account is working as expected.

What if my account is working outside of the app?

This means there's something wrong with the app. You can download the Yahoo Mail app from the app store and use that instead or do any of the following: