Having trouble signing into your account? You can always reset your password for free by following these steps. If you've tried this and still can't sign in, talk to one of our live agents by phone anytime, 24/7. Sign up here.

Manage and redeem your Yahoo Play app points

You must be signed in to your Yahoo account to earn and use points. You can only earn points the first time you participate in an activity. Also, once you select an answer in a quiz or poll, you can't change it, even if there's time left on the clock.

  Current points total - Your points total is shown at the top of the home screen Image of the points total icon..

View points activity

Tap your avatar icon to see:

  • Your current points
  • Your lifetime points total
  • An itemized list of your recent points activity

Shop gift cards and coupons

There are a limited number of awards each week. If a reward is greyed out or missing, it's no longer available.

  1. Tap the basket icon Image of a gift basket icon..
  2. Select a reward. If you haven't accrued enough points for a reward, it will be locked.
  3. Click Redeem.
  4. Click OK.
  5. Watch your email for the redemption code and instructions for using it.

Problems with points balance

If you've participated in an activity and your points balance isn't correct:

  • Remember that points expire at the end of the calendar year on December 31 at 8.59PM PST and 11.59PM EST
  • If you've already participated in an activity, you don't get points for interacting with it again

If your points balance isn't correct, fill out our contact form to report the problem.

Problems redeeming or using a gift card or coupon

If you don't receive an email with your gift card or coupon redemption code within 24 hours or you have a problem using it, please contact:

Tango Card Customer Support

1.877.558.2646 Monday - Friday 7:30 AM - 5 PM Pacific Time

Or email CS@tangocard.com