Password still doesn't work on a mobile device

Password or authentication-related problems can be especially frustrating when you're on the go. Below, learn how to solve the issue from within your account's security settings.

 Before you clear your security settings - Try these mobile password troubleshooting fixes.

Clear security settings conflicts

Clear settings on a desktop browser

  1. Sign in to your Yahoo Account.
  2. Click Recent activity.
  3. Go to Apps connected to your account.
  4. Click Remove next to any entries listed for your mobile device.
  5. Sign in to your Yahoo Mail account on your mobile device.

Clear settings on a mobile device

  1. From an app or mobile browser, tap the Sidebar icon .
  2. Tap Account info.
    • If using the Yahoo Mail app, tap Manage Accounts to see this option.
  3. Tap Recent activity.
  4. Go to Apps connected to your account.
  5. Tap Remove next to any entries listed for your mobile device.
  6. Sign in to your Yahoo Mail account on your mobile device.