Report a problem in Yahoo Messenger for Android

Enable diagnostic logging

  1. Sign in to Yahoo Messenger for Android.
  2. Press the Menu button.
  3. Tap Options.
  4. Tap Report a Problem.
  5. Tap Capture debug logs.
  6. Press the Back button once.
  7. Tap Sign out of Yahoo Messenger.

Sign in to Yahoo Messenger for Android again. Try to duplicate the issue you've been experiencing. Send the logs once the problem occurs again.

Send the logs

  1. Press the Menu button.
  2. Tap Options.
  3. Tap Report a Problem.
  4. Tap Send a Report.
  5. Write a short summary of the issue.
  6. Tap Include debug logs, if the option is not checked.
  7. Tap Send.

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