Yahoo Messenger will be discontinued

Yahoo Messenger will no longer be supported after July 17, 2018. Until then, you can continue to use the service normally. After July 17, you'll no longer be able to access your chats and the service will no longer work. Read our FAQs below for more info on what this means for you.

FAQs

Why is Yahoo Messenger going away?

We know we have many loyal fans who have used Yahoo Messenger since its beginning as one of the first chat apps of its kind. As the communications landscape continues to change over, we're focusing on building and introducing new, exciting communications tools that better fit consumer needs.

Is there a replacement product for Yahoo Messenger?

There currently isn’t a replacement product available for Yahoo Messenger. We're constantly experimenting with new services and apps, one of which is a group messaging app called Yahoo Together.

Can I download my chat history?

You can download your chat history to you personal computer or device.

  1. Go to the downloader request site.
  2. Sign in.
  3. Select a verification method, then enter the Account Key sent to you.
  4. Click Download.
  5. Enter the email where you want the file sent and click OK.
  6. Watch your email for the file.

I still have the app installed on my computer or phone. Will it still work?

After July 17, 2018, you won't be able to access or sign in to Yahoo Messenger. We recommend that you delete the app after you've downloaded your chat history and anything else you’d like to save.

Does this impact my Yahoo ID?

No, your Yahoo ID will continue to work for other Yahoo products, like Yahoo Mail, Yahoo Fantasy, etc.