Yahoo Messenger features grayed out

Seeing call buttons, photo and file sharing, and text formatting grayed out when chatting with a particular contact? Or getting the following error messages:

  • "Configuration doesn't appear to support video calls."
  • "Configuration doesn't appear to support voice calls."

You and your friend are not using the latest version of Yahoo Messenger.

To fix this problem, make sure both you and your friend upgrade to the latest version of Yahoo Messenger.

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