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Manage your Yahoo Mail Pro subscription

Once you sign up for Yahoo Mail Pro or Yahoo Mail Pro on mobile your original payment method will be automatically charged when it’s time to renew. Unsuccessful payments result in cancellation of the service and ads will begin appearing again. If you no longer want Yahoo Mail Pro or Yahoo Mail Pro on mobile be sure to cancel so you aren’t charged as the card on file may be automatically updated, even if there's a new number or expiration date.

Update your payment info

Yahoo Mail Pro for mobile only

Your billing info is managed through the app store, not from your Yahoo Mail account.

Yahoo Mail Pro for desktop web browser and Yahoo Mail app

  1. Go to Yahoo Mail Payments.
  2. Click Edit payment method by the current payment method.
  3. Enter your new card info.
  4. Click Add payment method.
  5. Alternatively, click Set as default if you already have another card on file.

Cancel your Yahoo Mail Pro subscription

Refund policy

If you are not satisfied with Yahoo Mail Pro for any reason, contact us within 14 days of your initial monthly or annual subscription purchase or annual renewal and request a refund. One refund per customer. This refund policy only applies to purchases made via https://payments.mail.yahoo.com. If you purchased Yahoo Mail Pro via App Store or Google Play, their respective refund policies apply to your purchase.

From the Yahoo Mail app

  1. Tap the Profile icon.
  2. Tap Settings.
  3. Tap Manage subscription.
  4. Tap Cancel subscription.
  5. Follow the onscreen prompts to finish canceling the service.

From the desktop web browser

  1. Go to Yahoo Mail Payments.
  2. Click Cancel Service.
  3. Follow the onscreen steps to finish canceling the service.

Check your billing history - Yahoo Mail Pro billing history is found in Yahoo Mail Payments. Yahoo Mail Pro on mobile billing history is managed by your device's app store.