Search Help

An email was wrongly filtered as spam

How to avoid having emails incorrectly categorized by Yahoo MailĀ as spam.

We make every effort to deliver solicited email directly to your Inbox. Sometimes, though, we can incorrectly send a message that you want to your Spam folder.

Tips to avoid having emails designated as spam:

  • Check your Spam folder: Periodically check your Spam folder to ensure that you do not miss a message.
    - You can move a message from the Spam folder to your Inbox: Check the checkbox beside the message and select the Not Spam button.
    - Using Not Spam "educates" our filtering system: By sending these examples to Yahoo for review, it will increase the effectiveness of Yahoo Mail's filtering system.
  • Add senders to your Contact list: Adding someone to your Contact list ensures their messages won't end up in your Spam folder.

Thank you! Your feedback has successfully been submitted.

Please tell us why you didn't find this helpful.

Send Feedback