Seeing New Mail for the first time? Many of our features from Classic Mail are present along with a few more. Not ready to commit? You can switch back at any time.

Not receiving email on your mobile device

If you're not receiving email on your mobile device, there are measures you can take to fix the issue.

  Check Yahoo Mail on a computer - If email isn't arriving at all, the issue isn't with your mobile device, it's with your account. Check your account to fix common receiving problems that cause this.

Yahoo Mail on a mobile browser

If you're getting email on a computer but not in your mobile web browser, try these fixes.

Yahoo Mail app

If you're getting email on a computer but not in the app, try the following.

Update the app

If you're not using the current version of Yahoo Mail, grab the latest version in your device's app store.

Sign out of and back into the app

Sometimes the connection between the app and your account is lost. Sign back in to reconnect.

Uninstall and reinstall the app

At times, reinstalling a fresh version of the app can resolve your receiving problems.