Email incorrectly delivered to the Trash folder

Incoming emails can be mistakenly directed to your Yahoo Mail Trash folder as a result of incorrectly configured filters or settings in the email application you’re using to access your account. 

Check your Yahoo Mail filters

  1. Mouse over the Settings Menu icon  | select Settings.
  2. Click Filters.
  3. Click on a filter's name to select it.
  4. Click Edit to view the rules set for each filter.
  5. Determine if your filter rules need fixing.

Check your POP and app settings

If your POP client or mobile app is configured to delete mail from the server, messages will be delivered to the Trash. Review and adjust these settings to fix the problem.