Need help with Yahoo Mail Pro? - Get started by selecting the device you use Mail Pro on from the menu on the left, such as Mail app for iOS or Mail app for Android.

Embedded images in emails don't display

You can embed images in to the body of an message you send from Yahoo Mail. If they don't appear at all, or display a red "X," here are some reasons why.

Possible causes

  • The image was referenced as a relative URL - A relative URL references links on a directory or server that the sender can access, but the recipient cannot. If the sender used a relative URL, then the receiver won't be able to view the image unless they have access to the directory/server.
  • The HTML in the email may reference a file that isn't on the hosting server anymore.
  • The image is in a format that can't be displayed in Yahoo Mail.

If your recipient still can't view your image, try adding your image as an attachment that they can download.