Clearing the Security Breach Alert

If you're contacting us because you're unable to clear the security breach alert, click the X in the upper-right hand corner or press the escape key on your keyboard to clear the message. This should clear the alert and allow you to view your mail.

Find missing emails

It's frustrating when you can't find the email you're looking for in your inbox. Here are the unexpected reasons why emails can be hard to find in your Yahoo Mail. The good news is even if your email is missing for a more complex reason, there are certain cases where they can be restored.

  1. Emails deleted via mobile are also deleted from the Web.
    • Anything you do on a mobile device will carry over to your desktop mail as the two are synced.
  2. Emails were delivered to an unexpected folder.
  3. External mail clients can delete your message too.
    • If you use Outlook or Mac Mail to download email from your Yahoo Mail account, the downloaded emails are moved to the Trash folder.
  4. Someone else gained access to your account and deleted your emails.

 Use basic or advanced search methods to track down your emails - Our overview of search in Yahoo Mail has useful tips.


Thank you! Your feedback has successfully been submitted.

Please tell us why you didn't find this helpful.

Send Feedback