Clear your browser cache

Fixing problems with Yahoo pages is usually as simple as clearing your browser's cache. Your browser's cache stores information to help pages load faster.

Clear your cache to fix

  • Pages that freeze or don't finish loading
  • Outdated pages with old content
  • Online applications that don't respond

 Pages not loading properly? Try viewing the page in a private browsing or incognito window.

Steps for Yahoo supported browsers

Note: If your browser isn't listed below, refer to your browser's support site to learn how to clear your cache and cookies.


Verified for version 44

  1. Click Tools three horizontal bars | select History.
  2. Click Clear Recent History.
    - The "Clear Recent History" window appears.
  3. In the "Time range to clear" drop-down menu, select Everything.
  4. Click the down arrow Graphic of Firefox down arrow next to "Details."
  5. Select:
    • Cache
  6. Click Clear Now.
  7. Restart Firefox.


Verified for version 48

  1. Click Customize Chrome Three horizontal lines | select History.
    - The "History" window appears.
  2. Click Clear browsing data.
    - The "Clear browsing data" window appears.
  3. In the "Obliterate the following items from" drop-down menu, select the beginning of time.
  4. Select Cached images and files
  5. Click Clear browsing data.
  6. Restart Chrome.


Verified for Version 8

  1. Click Safari Safari settings icon | select Clear History and Website Data.
  2. In the "Clear" menu, select your desired time frame.
  3. Click Clear History.
  4. Restart Safari.

Internet Explorer

Verified for version 11

  1. Click Tools | select Internet Options.
  2. Under "Browsing history," click Delete.
  3. Select Temporary Internet files and website files
  4. Click Delete.
  5. Click OK.
  6. Restart Internet Explorer.

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