Search Help

Buttons don't work when clicked

Some programs on your computer, like browser add-ons, can prevent your Yahoo Mail Rich Text toolbar's buttons, as well as your "Send", "Forward" and "Reply" buttons, from working properly. Here's how to fix them.

Rich text toolbar

If the buttons on your rich text toolbar aren't responding, you can switch to the plain text toolbar as a temporary workaround. Here's how:

  1. Sign in to Yahoo Mail.
  2. Click Compose.
  3. Click the double arrow button (<<) at the right side of the formatting toolbar.
  4. Click OK to enter plain text mode.
  5. Compose and send your email.

Send, forward and reply buttons

Disabling your brower's add-ons and plug-ins will get your buttons working again.

  Don't let problems on a computer keep you from your email. Download the Yahoo Mail app for iOS and Android devices. It's the easy, convenient way to stay connected to your mail and more.

Thank you! Your feedback has successfully been submitted.

Please tell us why you didn't find this helpful.

Send Feedback