Clearing the Security Breach Alert

If you're contacting us because you're unable to clear the security breach alert, click the X in the upper-right hand corner or press the escape key on your keyboard to clear the message. This should clear the alert and allow you to view your mail.

Temporary Error 16

Occasionally, issues in Yahoo Mail can cause can cause "Temporary Error 16" to appear.

Don’t worry, this error will usually correct itself within a few minutes to a few hours.

In the meantime, we recommend these steps:

  1. Make sure you’re using a supported Web browser and operating system (OS).
    - See our Yahoo Mail system requirements for more info.
  2. Sign out of Yahoo Mail on all desktop and mobile devices.
  3. Clear your Web browser's cache.
  4. Restart your Web browser.
  5. Sign back in to Yahoo Mail to see if the error is gone.

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