Recognize and secure a hacked Yahoo Mail account.

Your account security is very important. Use these guidelines to secure your Yahoo account if you discover it's been compromised.

Signs your account has been hacked

You're not receiving any emails.
Your Yahoo Mail is sending spam to your contacts.
Your account info or settings were changed without your knowledge.
You see logins from unexpected locations on your recent activity page.

Secure your account

Update your password and recovery info

Secure your account to kick out the hacker and make sure they never get back in.

Use a strong password - Come up with a password that will be hard to guess.
Secure your account - Change your password immediately.
- If you don't have access, use the Sign-in Helper to reset your password.
Change your recovery info - Update your alternate email address and mobile number.

Add extra security - Enable Account Key to sign in without having to use a password, or Two-step verification to get a notification when your account is accessed from an unusual device or location.

Review your Yahoo Mail settings

Check your account to see if there are any settings you didn't configure. Possible changes include:

Missing contacts or emails? - Restore your contacts or submit an email restore request.

Was this article helpful?

Thank you! Your feedback has successfully been submitted.

Please tell us why you didn't find this helpful.