Your online safety is important to us! If you think your account may have been accessed without your authorization, this tool will help: Password Helper

Hacked account sending spam after password change

"Email spoofing" occurs when someone sends an email posing as you, but from an account other than yours. However, this doesn't mean your account has been hacked again.

Recognize and secure a hacked Yahoo Mail account.

Signs your account has been hacked You're not receiving any emails. Your Yahoo Mail is sending spam to your contacts.

My contact's Yahoo Mail account is sending spam

Your contact would experience "email spoofing" if someone has sent an email posing as them, but from an account other than theirs. However, this doesn't mean their account has been hacked .

My contacts are receiving spam from me that I didn't send

How did someone get my contact list? Contacts are an essential part of any email account and can be impacted if the account has been hacked . Learn multiple ways that an email account can be hacked .

Should I delete my contacts if my account was hacked?

No. If your friends are receiving spam that looks like it’s coming from your email account, but your account isn’t compromised

How an account can be hacked

Clicking strange, suspicious links Malicious software installed on your computer. Get the full rundown on account security and learn how to safeguard your Yahoo account .

Account is repeatedly locked as compromised

You're using software like "Anonymizer Universal" to protect your online identity. You'll need to disable it before accessing your Yahoo account . Tip:

Close your Yahoo account

- get back into your account . Secure a hacked account - take back control of your account and keep it that way!

Old account information appears in the Sign-in Helper

, the option to use your original account information may still be available for a limited period of time. Using this feature, you can regain access to your compromised account if someone else changed your account recovery information.

Problems signing in to your Yahoo account

I think someone else is using my account If you think someone else learned (or changed) your password without your consent, use our Sign-in Helper to reset your password immediately After you create a new password, review our steps to secure a hacked account to review your account's settings for changes. "Invalid ID or Password" message This error message means that the password and Yahoo ID combination you entered doesn't match what we have on record.