Agent support is limited due to COVID-19 health and safety considerations for our employees. Visit this page for help with common password, account, Mail, and subscription issues, or try searching our help articles. For Yahoo account and Mail help, you can also use our chat assistant.
Need help signing into your account? You can always reset your password for free by following these steps. If you've tried this and still can't sign in, talk to one of our live agents by phone anytime, 24/7. Sign up here.
Yahoo Groups will no longer allow users to upload content - Understand what's changing in Yahoo Groups, when the changes happen, and how to keep your important content.

Disable or remove browser extensions and add-ons

Third-party browser enhancements can sometimes cause problems with Yahoo products or programs working correctly. If you've tried other steps to fix Yahoo, and it’s still not working, you may need to disable or remove extensions for your browser.

Browser not listed? Check your browser's support website for info on how to remove or disable extensions.