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Review and reactivate "Bouncing" members

Most bouncing email addresses can be resolved through the automatic system, but you can also attempt to manually reactivate them.

Automatic Reactivation

Yahoo Groups uses an automated system to periodically send test messages to bouncing accounts. If a message isn't returned to Yahoo Groups with an error, we assume message delivery was successful and automatically reactivate the member's account (this usually takes 3-7 days).

Review and reactivate manually

Moderators can request an immediate reactivation for any member of their group (or a member can make a request for their own account at any time).

  1. Click Management | Manage Members.
  2. Click Bouncing.
  3. Click the name of the bouncing member.
  4. Next to "Bouncing Status," click View History.
  5.   Tip: Here you can see more detail about the bouncing messages, including:

    • A summary of the user's bounced messages by week.
    • A more in-depth summary of their most recent bounced messages.
    • The system response of the last bounced message.
  6. Click Send Reactivation Request.

A reactivation request email is sent to the member. They can follow the instructions in the email.

If the member doesn't take any action on the email and it doesn't bounce after 5 days, you can also return to the "Members" section and click Reactivate Now next to "Bouncing Status" to manually unbounce the member.

Removing Inactive Members

If an inactive member's email continues to bounce, moderators can remove them from the group altogether.

  Note: There’s no negative effect on a group if it has bouncing members. Bouncing members just aren't receiving group emails.

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