Fix problems when a Yahoo website isn't working
Get back to what you're doing by fixing an issue that's interrupting your Yahoo experience. Use these steps, starting with #1, then check if your problem is resolved before moving to the next step.
- Clear your browser's cache.
- Update your browser.
- Restart your computer.
- Disable browser enhancements.
- Temporarily disable antivirus, antispyware, and firewall products.
- See if the Yahoo service works from another computer or mobile device.
- Reset your browser to default settings.