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Help for your Yahoo Account

Select the product you need help with and find a solution

Agent support is limited due to COVID-19 health and safety considerations for our employees. Visit this page for help with common password, account, Mail, and subscription issues, or try searching our help articles. For Yahoo account and Mail help, you can also use our chat assistant.

Need help signing into your account? You can always reset your password for free by following these steps. If you've tried this and still can't sign in, talk to one of our live agents by phone anytime, 24/7. Sign up here.

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Help for your Yahoo Account

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Reset or change your Yahoo password

Fix problems signing into your Yahoo account

Fix issues with Yahoo Account Key

Set up, use, and manage Yahoo Account Key to sign in without a password

Secure your Yahoo account

Find and remove unusual activity on your Yahoo account

Add, change, or remove a recovery method

Identify legitimate Yahoo websites, requests, and communications

Fix problems when a Yahoo website isn't working

Update to our Terms of Service and Privacy Policy