Agent chat support is unavailable, and phone and email support are limited due to COVID-19 health and safety considerations for our employees. Visit this page for help with common password, account, Mail, and subscription issues, or try searching our help articles. For Yahoo account and Mail help, you can also use our chat assistant.

Disable or remove browser extensions and add-ons

Third-party browser enhancements can sometimes cause problems with Yahoo products or programs working correctly. If you've tried other steps to fix Yahoo, and it’s still not working, you may need to disable or remove extensions for your browser.

Browser not listed? Check your browser's support website for info on how to remove or disable extensions.