Email is delivered to the Trash folder

Emails delivered directly to your Yahoo Mail Trash folder is caused by one of two things - incorrectly configured filters or a setting in an email application you’re using to access your account with.

Check your Yahoo Mail filters

  1. Mouse over the Settings Menu icon  | select Settings.
  2. Click Filters.
  3. Click on a filter's name to select it.
  4. Click Edit to view the rules set for each filter.
  5. Determine if your filter rules need fixing.

Check your POP and app settings

If your POP client or mobile app is configured to delete mail from the server, messages will be delievered to the Trash. Review and adjust these settings to fix the problem.

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