Clearing the Security Breach Alert

If you're contacting us because you're unable to clear the security breach alert, click the X in the upper-right hand corner or press the escape key on your keyboard to clear the message. This should clear the alert and allow you to view your mail.

Find your Yahoo ID

Find your Yahoo ID and get back into your account by using the Account Recovery Wizard.

We can only search for your Yahoo ID with a current alternate email address or mobile number. If you don't have one listed on the account, or your alternate email address or mobile number is outdated, you won't be able to look up your Yahoo ID.

Look up your Yahoo ID

Desktop computer

  1. Go to the Account Recovery Wizard.
  2. Click I don't know my email address.
  3. Enter your alternate email address or mobile number. The information you enter must match the information currently listed on your Yahoo account.
  4. Click Next.

You'll see a message telling you if we found a Yahoo ID matching the information you entered. If we find a match, we'll send the results to the alternate email address or mobile number you entered.

Mobile device

  1. On the Yahoo sign in page, tap I don't remember my email.
  2. Tap Find your Yahoo ID.
  3. Enter your alternate email address or mobile number. The information you enter must match the information currently listed on your Yahoo account.
  4. Tap OK.

You'll see a message telling you if we found a Yahoo ID matching the information you entered. If we find a match, we'll send the results to the alternate email address or mobile number you entered.

Still can’t find your Yahoo ID? Register for a new account.

If you have trouble registering, you can learn more about the several possible causes and fixes in our help overview.
 

 

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