If you've been prompted to reset your password or received a security notice from Yahoo, you can learn more about your account security on our help page.

Find your Yahoo ID and restore access to your Yahoo account

Get back into your account using the Sign-in Helper. Find your Yahoo ID and restore access to your Yahoo account from a computer or mobile device.

Restore access to your Yahoo account

Desktop computer

  1. Go to the Sign-in Helper.
  2. Enter one of the account recovery items listed in the Sign-in Helper.
  3. Click Continue.
  4. Follow the instructions given in the Sign-in Helper.

Mobile device

  1. On the Yahoo sign in page, tap Trouble signing in?.
  2. Enter one of the account recovery items listed in the Sign-in Helper.
  3. Click Continue.
  4. Follow the instructions given in the Sign-in Helper.