I received a request for my account or credit card information

Here's what to do if you received a phishing email requesting information about your Yahoo account details and/or credit card details.

If you've received an email requesting your Yahoo account details and/or credit card details

  • Do not respond - This email isn't from Yahoo.
  • If you've already supplied your account details - Let our abuse team know immediately. See our support options for more assistance.

Other things you can do

Yahoo doesn't proactively request account or credit card details

  • Your account details, credit card details, and password are your own confidential information.
  • No Yahoo employee will ever ask you for your password by phone, email, or other personal information.
  • Don't share your password if you are ever asked for it.

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