I received a request for my account or credit card information
Do not respond - This email isn't from Yahoo.
If you've already supplied your account details - Let our abuse team know immediately. See our support options for more assistance.
After receiving a phishing email
If you've already entered your information into a suspicious message or webpage, you should immediately change your password and update any other information you provided. For more information, see our help articles about:
- Change your Yahoo account password
- Update or change your Yahoo account information.
- Contact your financial institution if you provided credit card or other financial details.
Yahoo doesn't proactively request account or credit card details
- Your account details, credit card details, and password are your own confidential information. Do not share those details unless you directly reach out to Yahoo for account help like billing or forgotten password
- No Yahoo employee will ever ask you for your password by phone, email, or other personal information. Don't share your password if you're ever asked for it.
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