We are aware of issues some users are having with logging into Yahoo accounts and are working to fix this as quickly as possible.

Add two-step verification for extra security

Enable two-step verification to require a code (in addition to your password) any time a login attempt is made from a new device or browser. If you’re already using Yahoo Account Key to sign in, you’ll need to disable it to enable 2-step Verification.

Live agent help - Contact paid premium support at (800) 745-0739

Use 2-step verification with Yahoo apps

A push notification will be sent to any Yahoo app on your mobile devices.

Enable 2-step for app authentication

  1. Sign in to your Account Security page.
  2. Next to "2-Step Verification," click Turn on.
  3. Select Push notification for your 2-step verification method.
  4. Follow the on-screen prompts to complete the process.

Sign in with 2-step for app authentication

  1. Sign in to your Yahoo account with your password.
  2. Open any Yahoo app on your device.
  3. Click Approve from phone.
  4. Click Yes, send me a notification.
  5. Open your app and tap Yes to approve.

Use 2-step with phone verification

We'll send you a text or call you with a new code that needs to be entered at sign-in. The phone number we contact you with may be different each time.

Enable 2-step for phone

  1. Sign in to your Account Security page.
  2. Next to "2-Step Verification," click Turn on.
  3. Select Your phone number for your 2-step verification method.
  4. Follow the on-screen prompts to complete the process.

Sign in with 2-step for phone

  1. Sign in to your Yahoo account with your password.
  2. Enter the verification code sent to your phone.
  3. Click Verify.

Use 2-step with authenticator app verification

Authenticator apps provide secure verification codes that act as the second step in 2-step verification. After entering your password, you'll need to enter the code generated by your authenticator app to sign in. 

How do I get an authenticator app?

Download an authenticator app from the Google Play Store or App Store. Popular authenticator apps include Google Authenticator, Microsoft Authenticator, LastPass Authenticator, and Authy.

Enable 2-step for authenticator app

  Emergency recovery code - You may given an separate code during sign up in case you can't use the authenticator app. Print or write down this info and keep it safe, but accessible for if you can't use the app.

  1. Sign in to your Account Security page.
  2. Next to "2-Step Verification," click Turn on.
  3. Click Get started.
  4. Select Authenticator app for your 2-step verification method.
    - To see this option, you'll need to have at least 2 recovery methods on your account.
  5. Click Continue.
  6. Scan the QR code using your authenticator app.
  7. Click Continue.
  8. Enter the code shown in your authenticator app.
  9. Click Done.

Sign in with 2-step for authenticator app

  1. Sign in to your Yahoo account with your password.
  2. Enter the code shown in your authenticator app.
  3. Click Verify.

Disable 2-step verification on your account

  1. Sign in to your Account Security page.
  2. Next to "2-Step Verification," click Manage.
  3. Click Turn off.

Accessing your Yahoo Mail in a third-party app? Learn how to generate an app password.