Find your Yahoo ID and restore access to your Yahoo account

Get back into your account using the Account Recovery Wizard. Find your Yahoo ID and restore access to your Yahoo account from a computer or mobile device.

Restore access to your Yahoo account

Desktop computer

  1. Go to the Account Recovery Wizard.
  2. Enter one of the account recovery items listed in the Account Recovery Wizard.
  3. Click Continue.
  4. Follow the instructions given in the Account Recovery Wizard.

Mobile device

  1. On the Yahoo sign in page, tap Trouble signing in?.
  2. Enter one of the account recovery items listed in the Account Recovery Wizard.
  3. Click Continue.
  4. Follow the instructions given in the Account Recovery Wizard.