Declined payment for a Yahoo subscription
If you received a communication about a declined payment for a Yahoo subscription, follow these steps below or contact us for further assistance.
Update your payment method
- Sign in to My Subscriptions.
- Hover over My Wallet | Click Payment Method.
- Choose Edit payment method to update your existing card payment or click Add credit or debit card to enter a different card.
- Enter your information and click Submit.
- Link your subscription to the updated payment method.
How do I contact Yahoo?
If you need further assistance, you can contact a Yahoo customer service representative by calling 1-800-827-5165.