Declined payment for a Yahoo subscription

If you received a communication about a declined payment for a Yahoo subscription, follow these steps below or contact us for further assistance.

Update your payment method

  1. Sign in to My Subscriptions.
  2. Hover over My Wallet | Click Payment Method.
  3. Choose Edit payment method to update your existing card payment or click Add credit or debit card to enter a different card.
  4. Enter your information and click Submit.
  5. Link your subscription to the updated payment method.

How do I contact Yahoo?

If you need further assistance, you can contact a Yahoo customer service representative by calling 1-800-827-5165.